The new SPOT Assist Maritime service combines satellite messaging communications and GPS technology with the nation’s largest fleet of towboats for recreational boaters, BoatU.S. Towing Services. SPOT Assist Maritime gives recreational boaters the ability to summon a towboat for non-emergency assistance by pressing the “Help” button on their handheld SPOT Satellite GPS Messenger or SPOT Satellite Personal Tracker.
By pressing the Help button on the SPOT unit, an automatic communication containing the disabled vessel’s latitude and longitude along with its make, length, color, home marina, owner and family contact information is sent via satellite to the BoatU.S. 24-hour nationwide dispatch centers, alerting them to the request for urgent on-the-water towing. This GPS location information is critical for a timely towboat response, as the biggest challenge for responding towboat captains is getting accurate location information from a disabled vessel.
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